Privacy Policy
Last updated: December 4, 2024
TL;DR
🔒 We don't sell your data. Not to advertisers, not to anyone.
🤝 Your team data stays with your team. AI learns from your feed, not other teams'.
📦 You can export or delete your data anytime. It's yours.
🛡️ We encrypt everything. Data in transit and at rest.
What We Collect
What You Give Us
- • Account info: Name, email, password
- • Your content: Tasks, asks, notes, comments
- • Payment info: Billing details (processed securely, not stored by us)
- • Messages: Support emails, feedback
What We Collect Automatically
- • Usage data: Features used, AI queries made
- • Device info: Browser, OS, IP address
- • Logs: Access times, errors
- • Cookies: To keep you logged in
- • Analytics: Basic application monitoring via analytics tools
How We Use Your Data
We use your information to run Bonjour. That's it.
✓ Run and improve the service
✓ Process payments
✓ Power AI features for your team
✓ Send you important updates
✓ Respond to support questions
✓ Fix bugs and security issues
✓ Analyze usage (anonymized)
✓ Comply with laws
AI & Your Data
How the AI assistant works with your team's information:
🔐 Team-only access: AI only sees your team's data. Not other teams, not other companies.
📚 Learns from your feed: Tasks, notes, and activity within Bonjour are used to answer your questions.
📊 Anonymized improvements: We may use aggregated, anonymized data to improve AI for everyone.
🔕 Disable anytime: You can turn off AI features whenever you want.
Who We Share With
🚫 We do NOT sell your data
Not to advertisers. Not to data brokers. Not to anyone. Ever.
Your Team 👥
Obviously, your teammates see what you share in Bonjour. That's how collaboration works.
Service Providers 🛠️
We work with third parties who help run Bonjour:
Cloud hosting • Payment processing • Analytics • AI infrastructure
Legal Requirements ⚖️
If the law requires it (court orders, government requests), we may need to share info.
Security
We take security seriously:
- • Encryption (data in transit & at rest)
- • Regular security audits
- • Access controls & authentication
- • Secure coding practices
⚠️ No system is 100% secure, but we do everything we can.
Data Retention
If you delete your account:
- • Content deleted within 30 days
- • Billing records kept (legal requirement)
- • Anonymized analytics may stay
- • You can export before deleting
Your Rights & Controls
Access & Update
View and edit your account info anytime
Export Data
Download everything in machine-readable format
Delete Account
Permanently remove your data
Opt Out
Unsubscribe from marketing emails
Cookie Control
Manage via browser settings
Disable AI
Turn off AI features anytime
International Transfers
Your data may be processed in different countries. We ensure proper safeguards.
Children's Privacy
Bonjour is not for users under 16. We don't knowingly collect their data.
Questions?
Email us at hello@bonjour.so
Legal Privacy Policy
The following constitutes our formal privacy policy under applicable law.
1. Data Controller
Bonjour ("we," "us," or "our") is the data controller responsible for your personal information. We are incorporated in Delaware, USA. For privacy inquiries, contact us at hello@bonjour.so.
2. Information We Collect
Information you provide: Account registration information (name, email address, password), user content (tasks, notes, comments), payment information (processed by third-party payment processors), and communications with us.
Information collected automatically: Device information (browser type, operating system, IP address), usage data (features accessed, actions taken), log data (access times, error reports), and cookies and similar technologies.
3. Legal Bases for Processing
We process your personal information based on: (a) performance of our contract with you to provide the Service; (b) our legitimate interests in operating, improving, and securing the Service; (c) your consent, where applicable; and (d) compliance with legal obligations.
4. How We Use Your Information
We use your information to: provide and maintain the Service; process transactions; send service-related communications; respond to support requests; improve and develop new features; ensure security and prevent fraud; comply with legal obligations; and, with your consent, send marketing communications.
5. AI Data Processing
Our AI features process your team's data to provide contextual assistance. AI processing is limited to data within your team's workspace and is not shared across teams or organizations. AI outputs are generated automatically and may contain inaccuracies. We may use anonymized, aggregated data to improve our AI systems.
6. Information Sharing
We do not sell your personal information. We may share information with: service providers who assist in operating the Service (hosting, payment processing, analytics); other users within your team as part of the Service functionality; law enforcement or government authorities when required by law; and parties to a business transaction (merger, acquisition) with appropriate confidentiality protections.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required for legal compliance, dispute resolution, or enforcement of our agreements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards to ensure your information receives adequate protection.
10. Your Rights
Depending on your jurisdiction, you may have rights to: access your personal information; correct inaccurate information; delete your information; restrict or object to processing; data portability; and withdraw consent. To exercise these rights, contact us at hello@bonjour.so.
11. U.S. State Privacy Rights
California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, opt out of sales (we do not sell personal information), and not be discriminated against for exercising your rights.
Other U.S. States: Residents of Virginia, Colorado, Connecticut, and other states with privacy laws may have similar rights. Contact us to exercise your rights.
12. Children's Privacy
The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will delete it promptly.
13. Cookies and Tracking
We use cookies and similar technologies for authentication, security, preferences, and analytics. For more information, see our Cookie Policy. You can manage cookie preferences through your browser settings.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
15. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at hello@bonjour.so.